Child Support Case Processing Analyst: Help Families

Florida; Brooksville (FL); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

Tuition waivers

Paid sick and personal leave

10 paid holidays annually

Retirement savings

Job summary

Florida Department of Revenue in Brooksville is seeking a Child Support Case Processing Analyst to support child support cases and provide customer service. The role entails coordinating with partners, researching case issues, and making informed decisions based on documentation and data.

Ideal candidates will have experience with computer systems, information research, and effective communication. The position may require occasional travel, with standard 8am–5pm hours and possible part-time

Qualifications

• Experience using a computer system to process information.
• Experience researching and analyzing information to make decisions.
• Experience communicating with others to gather information.

Responsibilities

• Initiating and responding to requests.
• Coordinating with internal and external partners.
• Researching and resolving case issues.
• Gathering information and analyzing case data to determine next steps.
• Assisting customers.
• Interacting with legal services providers, other states, employers, and other business partners.
• Making decisions based on case information and provided documentation.

Skills

Computer proficiency

Research & analysis

Communication

Job description

Florida Department of Revenue in Brooksville is seeking a Child Support Case Processing Analyst to support child support cases and provide customer service. The role entails coordinating with partners, researching case issues, and making informed decisions based on documentation and data.

Ideal candidates will have experience with computer systems, information research, and effective communication. The position may require occasional travel, with standard 8am–5pm hours and possible part-time