Child Support Case Processing Analyst - 73004513

Business and Financial Operations

Largo (FL)

In loco

USD 42.000 - 56.000

Tempo pieno

13 giorni fa
Generatore di candidature

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Descrizione del lavoro

Florida Department of Revenue's Child Support Program in Largo, FL is seeking a Revenue Specialist II to process cases, coordinate with partners, and resolve issues while assisting customers. This internal agency advertisement requires current employment within the department.

The role emphasizes strong analytical and customer service skills with a collaborative, problem‑solving approach to casework.

Competenze

  • Must be currently employed with the Florida Department of Revenue in the Child Support Program.
  • Did not accept a lateral transfer within the last 12 months (excluding hardship transfers).
  • Ability to research and resolve case issues.
  • Strong customer support and problem‑solving skills.
  • Ability to gather information and analyze case data.

Mansioni

  • Process child support cases in a timely and accurate manner.
  • Coordinate with internal and external partners as needed.
  • Research and resolve case issues to support service delivery.
  • Assist customers by providing guidance and information.

Conoscenze

Research & case resolution
Customer support
Problem solving
Data gathering & analysis

Descrizione del lavoro

A Revenue Specialist II position with the Florida Department of Revenue's Child Support Program, located in Largo. The analyst processes child support cases, coordinates with internal and external partners, researches and resolves case issues, and assists customers. This is an internal agency advertisement requiring current employment with the Department of Revenue in the Child Support Program.

Key qualifications:
  • Currently employed with the Florida Department of Revenue in the Child Support Program as a Revenue Specialist II
  • Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers)
  • Ability to research and resolve case issues
  • Customer support and problem-solving skills
  • Ability to gather information and analyze case data
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