Remote Eligibility Advisor I (Temporary)

Health & Human Services Comm; El Paso (TX); Hybrid; USD 33,000 - 49,000; Full time

Job summary

Health & Human Services Commission (HHSC) in Texas is seeking an Eligibility Advisor I for a temporary position in El Paso. You will help determine eligibility for SNAP, TANF, and Medicaid, interviewing applicants and entering data into our systems.

The role requires strong communication, accuracy in data handling, and the ability to work in a fast-paced environment. The position is full-time, with potential telework options and duties may include overtime as needed.

Qualifications

• High School Diploma or GED is required.
• Sixty (60) semester hours or ninety (90) quarter hours preferred.
• One (1) year of customer service experience required.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Enter data into a computer-based eligibility system.
• Compute and authorize benefits based on eligibility.
• Process work according to regulations and procedures.
• Perform other duties as assigned.

Skills

Customer service

Data entry

Communication

Time management

Education

High School Diploma or GED

60 sem hours preferred

Tools

Microsoft Word

Excel

Outlook

Job description

Health & Human Services Commission (HHSC) in Texas is seeking an Eligibility Advisor I for a temporary position in El Paso. You will help determine eligibility for SNAP, TANF, and Medicaid, interviewing applicants and entering data into our systems.

The role requires strong communication, accuracy in data handling, and the ability to work in a fast-paced environment. The position is full-time, with potential telework options and duties may include overtime as needed.