Remote Eligibility Advisor I — Temporary

FALL CREEK FARM & NURSERY; Gilmer (TX); On-site; USD 33,000 - 49,000; Full time

Job summary

The Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary role in Gilmer, TX. The position handles interviews, data entry, and benefit calculations for SNAP, TANF, Medicaid, and related programs.

Responsibilities include processing work per regulations, meeting deadlines, and using Word, Outlook, and Excel. Telework eligibility is noted; overtime may be required to support vulnerable Texans.

Qualifications

• Requires high school diploma or GED.
• 60 sem hours or 90 quarter hours preferred.
• One year of customer service experience required; substitution options described.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Enter data into eligibility systems and compute benefits.
• Process benefits per state and federal regulations; work overtime when required.

Skills

Interviewing

Data entry

Microsoft Word

Outlook

Excel

Verbal & written communication

Time management

Policy regulations

Education

High School Diploma or GED

60 semester hours or 90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

The Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary role in Gilmer, TX. The position handles interviews, data entry, and benefit calculations for SNAP, TANF, Medicaid, and related programs.

Responsibilities include processing work per regulations, meeting deadlines, and using Word, Outlook, and Excel. Telework eligibility is noted; overtime may be required to support vulnerable Texans.