Eligibility Advisor I (Temporary) – Telework Eligible

Texas Health and Human Services; El Paso (TX); Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Defined benefit pension plan

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is seeking an Eligibility Advisor I to determine eligibility for SNAP, TANF, Medicaid and related programs in the El Paso area. This temporary position may transfer to regular status based on needs and performance.

The role requires interviewing applicants, reviewing data, and processing benefits. The team values accuracy, customer service, and the ability to work in a fast-paced environment with

Qualifications

• High School Diploma or GED is required.
• Sixty semester or ninety quarter hours from an accredited college or university is preferred.
• Experience in customer service with public contact is preferred.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance programs.
• Evaluate data from various sources and enter into eligibility system.
• Compute and authorize benefits based on eligibility.
• Process work per regulations and procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Data entry

Microsoft Word/Excel

Time management

Education

High School Diploma or GED

60 college hours preferred

Tools

Microsoft Teams

Soft phone

Excel

Job description

Texas Health and Human Services Commission (HHSC) Access and Eligibility Services (AES) division is seeking an Eligibility Advisor I to determine eligibility for SNAP, TANF, Medicaid and related programs in the El Paso area. This temporary position may transfer to regular status based on needs and performance.

The role requires interviewing applicants, reviewing data, and processing benefits. The team values accuracy, customer service, and the ability to work in a fast-paced environment with