Remote Eligibility Advisor I - Help Texans Access Benefits

Texas Health & Human Services Commission; Clifton (TX); Remote; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Job summary

Texas Health and Human Services Commission (HHSC) invites qualified applicants for the Eligibility Advisor I role in Columbus, TX. You will screen applicants for SNAP, TANF, Medicaid programs and determine financial eligibility. Training is provided and telework may be available.

The position requires strong communication, accurate data entry, and the ability to thrive in a fast-paced environment while meeting deadlines. A background in public assistance is valued.

Qualifications

• Requires a High School diploma or GED.
• Sixty (60) semester hours or ninety (90) quarter hours preferred.
• One year of customer service experience is required or preferred.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance.
• Evaluate data from sources to enter information into the eligibility system.
• Compute and authorize benefits based on eligibility determinations.
• Process work in accordance with regulations and procedures.

Skills

Customer service

Time management

Verbal & written communication

Policy interpretation

Data entry

Education

High School Diploma or GED

60 sem/90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) invites qualified applicants for the Eligibility Advisor I role in Columbus, TX. You will screen applicants for SNAP, TANF, Medicaid programs and determine financial eligibility. Training is provided and telework may be available.

The position requires strong communication, accurate data entry, and the ability to thrive in a fast-paced environment while meeting deadlines. A background in public assistance is valued.