Remote Eligibility Advisor I (Temporary)

Texas Health and Human Services Commission; Austin (TX); Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off

Job summary

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary assignment in Austin to determine financial eligibility for SNAP, TANF, Medicaid, and related programs. The role includes interviewing applicants, evaluating data, and computing benefits, with telework eligibility and a 8-5 style schedule.

The position ends 08/31/2027. It offers training, structured work environment, and opportunities for growth within AES division.

Qualifications

• Education: High School Diploma or GED required; college hours preferred.
• One year of customer service experience with public contact is required/preferred.

Responsibilities

• Interview applicants and recipients to determine financial eligibility for public assistance programs.
• Evaluate data from various sources to enter information into a computer-based eligibility system.
• Compute and authorize benefits based on eligibility determination.
• Process work in accordance with state and federal regulations and procedures.

Skills

Customer service orientation

Effective communication

Time management

Regulatory understanding

Education

High School Diploma or GED

60 semester hours / 90 quarter hours preferred

Tools

Microsoft Word

Outlook

Excel

Microsoft Teams

Job description

Texas Health and Human Services Commission (HHSC) is seeking an Eligibility Advisor I for a temporary assignment in Austin to determine financial eligibility for SNAP, TANF, Medicaid, and related programs. The role includes interviewing applicants, evaluating data, and computing benefits, with telework eligibility and a 8-5 style schedule.

The position ends 08/31/2027. It offers training, structured work environment, and opportunities for growth within AES division.