Remote Eligibility Advisor I – Public Assistance

Texas Health & Human Services Commission; Clifton (TX); Remote; USD 33,000 - 49,000; Full time

Job summary

Texas Health and Human Services Commission (HHSC) in Anson, TX, is seeking an Eligibility Advisor I for a temporary role ending 08/31/2027. The position supports eligibility determinations for SNAP, TANF, and Medicaid, with monthly pay between $2,953.25 and $4,365.66.

The role requires a high school diploma or GED and preferred college credits. Candidates should have at least one year of customer service experience and strong data-entry skills. Telework may be available per policy.

Qualifications

• High School Diploma or GED is required.
• 60 semester hours or 90 quarter hours from an accredited college or university preferred.
• One year of customer service experience with public contact is preferred.

Responsibilities

• Interview applicants to determine financial eligibility for public assistance programs.
• Enter information into a computer-based eligibility system.
• Compute and authorize benefits based on eligibility determinations.
• Process work in accordance with state and federal regulations and procedures.
• Perform other duties as assigned.

Skills

Interviewing

Customer service

Data entry

Office software

Education

High School Diploma or GED

60 semester hours or 90 quarter hours preferred

1 year customer service experience

Tools

Microsoft Word

Outlook

Excel

Job description

Texas Health and Human Services Commission (HHSC) in Anson, TX, is seeking an Eligibility Advisor I for a temporary role ending 08/31/2027. The position supports eligibility determinations for SNAP, TANF, and Medicaid, with monthly pay between $2,953.25 and $4,365.66.

The role requires a high school diploma or GED and preferred college credits. Candidates should have at least one year of customer service experience and strong data-entry skills. Telework may be available per policy.