Remote Education Solutions Architect (Post-Sales)

Onflo; United States; À distance; USD 85 000 - 95 000; Plein temps

Résumé du poste

K12 Insight is seeking a remote, post-sales technical client-facing specialist to own district solutions after implementation. You’ll run discovery, design configurations, and train districts to use the system.

Collaborating with Account Management and the Implementation team, you’ll scope expansion projects, write statements of work, and manage end-to-end delivery for small programs. The role sits between Account Management, Implementation, and Client Care, requiring clear communication across

Qualifications

• 3+ years in a post-sales technical client-facing role in B2B SaaS.
• Hands-on platform configuration experience: workflows, forms, integrations.
• Experience scoping client projects and writing statements of work or equivalent.
• Experience designing and delivering client training, live and virtual.

Responsabilités

• Own client solutioning for district accounts post-implementation.
• Run discovery, design configurations, and train districts to use the system.
• Scope expansion projects and write statements of work with Account Management.
• Deliver end-to-end on small projects; larger ones handed to Implementation.

Connaissances

Post-sales experience

B2B SaaS

Technical account management

Client training delivery

Discovery and scoping

Clear communication

Formation

Bachelor's degree

Description du poste

K12 Insight is seeking a remote, post-sales technical client-facing specialist to own district solutions after implementation. You’ll run discovery, design configurations, and train districts to use the system.

Collaborating with Account Management and the Implementation team, you’ll scope expansion projects, write statements of work, and manage end-to-end delivery for small programs. The role sits between Account Management, Implementation, and Client Care, requiring clear communication across