Education Tech Solutions Architect — Pre-Sales & Integration

Education Management Solutions; Chesterbrook (PA); On-site; USD 110,000 - 150,000; Full time

Job summary

Education Management Solutions seeks a Solutions Architect to support Sales and Engineering in delivering customized EMS solutions. You’ll partner with Sales, Engineering, and customers to ensure technically sound, business-aligned outcomes and long-term success.

You’ll translate complex requirements into scalable designs, create compelling technical narratives, demos, and proposals, and collaborate across teams to align scope, pricing, and implementation with customer needs.

Qualifications

• Bachelor’s degree in a technical field or equivalent experience.
• Experience in solutions engineering, systems design, or technical pre‑sales.
• Ability to translate complex technical concepts into client-friendly language.
• Strong communication, presentation, and relationship-building skills.
• Experience with RFPs, technical documentation, and customer requirements.
• Proficiency with MS Office and general business tools.
• Willingness to travel 20–40%.

Responsibilities

• Design solutions: Lead technical discovery and translate customer requirements into scalable EMS solutions.
• Support sales efforts: Partner with Sales to position EMS products and services through technical expertise and solution alignment.
• Engage clients: Build strong relationships with customers to understand their needs and guide solution development.
• Own the technical narrative: Develop and deliver compelling technical presentations, demos, and proposals.
• Drive clarity: Review customer specifications, drawings, and requirements to create detailed Statements of Work.
• Collaborate cross-functionally: Work with Engineering, Product, and Client Support teams to ensure solution feasibility and success.
• Respond to RFPs: Lead responses to functional and technical requirements in RFPs/RFIs.
• Support deal execution: Assist with proposal development, pricing strategy, and contract alignment.
• Develop technical proposals and bid responses aligned with customer needs.
• Ensure all proposed solutions meet customer and company requirements.
• Provide input on solution pricing to support margin and growth goals.
• Support customer discussions, presentations, and technical validations.
• Create and maintain documentation for solution design, scope, and implementation.
• Partner with internal teams to ensure smooth transition from sale to delivery.
• Assist with vendor coordination and product/service sourcing as needed.

Skills

Translate complex concepts

Client communication

Presentation skills

Relationship-building

Travel willingness

Education

Bachelor’s degree in a technical field

Tools

MS Office

CRM tools

Job description

Education Management Solutions seeks a Solutions Architect to support Sales and Engineering in delivering customized EMS solutions. You’ll partner with Sales, Engineering, and customers to ensure technically sound, business-aligned outcomes and long-term success.

You’ll translate complex requirements into scalable designs, create compelling technical narratives, demos, and proposals, and collaborate across teams to align scope, pricing, and implementation with customer needs.