Remote EAP Counselor - 24/7 Mental Wellness

CVS Health; Mississippi; Hybride; USD 54 000 - 143 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Résumé du poste

CVS Health is seeking an EAP Clinical Counselor for Aetna Mental Wellbeing to provide on-demand, single-session consultations via phone, video, and chat. You’ll perform clinical assessments, safety planning, and triage while ensuring strict confidentiality and real-time documentation across a nationwide, remote environment.

The role requires a Master’s in behavioral health counseling, state licensure, and 1+ years of crisis intervention experience, with 24/7 center coverage.

Qualifications

• 1+ years of crisis intervention experience.
• License to practice behavioral health per state regulations (e.g., LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist).
• 24x7x365 call center coverage; holiday coverage may be required.

Responsabilités

• Deliver on-demand, single-session consultations, including clinical assessments, safety planning, triage, and informational support.
• Provide care via phone, video, and chat using technology platforms.
• Maintain accurate, confidential documentation in real time and ensure regulatory compliance.

Connaissances

Crisis intervention

Call center experience

Behavioral health

Formation

Master's degree in behavioral health counseling

Description du poste

CVS Health is seeking an EAP Clinical Counselor for Aetna Mental Wellbeing to provide on-demand, single-session consultations via phone, video, and chat. You’ll perform clinical assessments, safety planning, and triage while ensuring strict confidentiality and real-time documentation across a nationwide, remote environment.

The role requires a Master’s in behavioral health counseling, state licensure, and 1+ years of crisis intervention experience, with 24/7 center coverage.