Remote EAP Clinical Counselor — 24/7 Mental Health Support

CVS Health; Arkansas; Híbrido; USD 54.000 - 143.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Paid time off

Descripción de la vacante

CVS Health’s Aetna Mental Wellbeing is hiring an EAP Clinical Counselor to provide on-demand mental health support via video, phone, or chat. This fully remote role serves members nationwide with a 40-hour work week.

You will perform single-session consultations, clinical assessments and safety planning, maintain real-time documentation, and ensure confidentiality. Requires 1+ year crisis intervention experience and an unrestricted license (LPC, LMFT, LCSW, LMHC, etc.).

Formación

• 1+ years of crisis intervention experience.
• Valid unrestricted independent professional behavioral health license to practice (LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist).
• 24x7x365 call center coverage may be required.

Responsabilidades

• Deliver on-demand single-session consultations, clinical assessments, action and safety plans, triage, and informational services.
• Leverage technology platforms to connect members to the right solutions at the right time.
• Support members in their preferred communication modality (phone, video, chat) for personalized care.
• Type and document information accurately and in real time.
• Maintain confidentiality and ensure regulatory and risk management documentation.

Conocimientos

Crisis intervention

Rapport building

Strong computer & literacy skills

Multitasking

Educación

Master's Degree in behavioral health counseling

Descripción del empleo

CVS Health’s Aetna Mental Wellbeing is hiring an EAP Clinical Counselor to provide on-demand mental health support via video, phone, or chat. This fully remote role serves members nationwide with a 40-hour work week.

You will perform single-session consultations, clinical assessments and safety planning, maintain real-time documentation, and ensure confidentiality. Requires 1+ year crisis intervention experience and an unrestricted license (LPC, LMFT, LCSW, LMHC, etc.).