Remote Customer Support Specialist

Teleperformance; United States; Hybrid; USD 32,000 - 45,000; Full time

Benefits offered by this job

Remote work options

On-site and work-at-home programs

Equal Opportunity Employer

Job summary

Teleperformance seeks dedicated customer service professionals to deliver responsive support across remote, on-site, and hybrid engagements. The role involves handling high volumes of inquiries with patience and accuracy, addressing both technical and non-technical issues for business and end- consumer customers.

You will join a diverse team that values development and inclusion, with opportunities to advance as you gain experience in our omnichannel channels and processes designed for excellent

Qualifications

• Experience delivering customer service across multiple channels.
• Ability to analyze and resolve common customer issues.
• Comfort with high-volume, fast-paced environments.

Responsibilities

• Handle remote and on-site customer inquiries via phone, chat, or text.
• Provide clear, accurate responses to technical and non-technical questions.
• Coordinate with teams to resolve order-related issues and escalations.

Skills

Customer service

Communication skills

Problem solving

Job description

Teleperformance seeks dedicated customer service professionals to deliver responsive support across remote, on-site, and hybrid engagements. The role involves handling high volumes of inquiries with patience and accuracy, addressing both technical and non-technical issues for business and end- consumer customers.

You will join a diverse team that values development and inclusion, with opportunities to advance as you gain experience in our omnichannel channels and processes designed for excellent