Remote Sales & Customer Support Specialist

Teleperformance; United States; Remote; USD 36,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Employee discounts

Job summary

Teleperformance is seeking a Customer Sales Specialist to be the primary contact for clients, handling inbound and outbound inquiries with focus on professional service delivery.

Role supports high-velocity environments and remote work options, with a requirement to reside in listed US states. The company emphasizes health benefits, retirement plans, and a strong culture of inclusion and growth.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.
• Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
• Customer service and/or sales experience preferred.
• College degree preferred but not required.

Responsibilities

• Connect with customers via phone, email, chat, and social media to resolve questions or concerns.
• Calmly attempt to resolve and de-escalate issues.
• Escalate interactions when necessary and appropriate.
• Respond to requests for assistance and/or processing payments.
• Track all call-related information for auditing and reporting.
• Provide feedback on call issues.
• Meet sales objectives as defined.

Skills

Customer service

Sales

Typing 25 wpm

Windows OS

Communication

Education

High School Diploma or equivalent

College degree preferred

Job description

Teleperformance is seeking a Customer Sales Specialist to be the primary contact for clients, handling inbound and outbound inquiries with focus on professional service delivery.

Role supports high-velocity environments and remote work options, with a requirement to reside in listed US states. The company emphasizes health benefits, retirement plans, and a strong culture of inclusion and growth.