Remote Customer Success Manager — Central Region

Motorola Solutions Inc; Central (LA); Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Incentive bonus plans

Medical, Dental, Vision benefits

401K with company match

10 paid holidays

Generous paid time off

Job summary

Motorola Solutions is seeking a Customer Success Manager for the Central Region. This fully remote role focuses on driving adoption, retention, and renewals across our public safety SaaS solutions, collaborating with Delivery, Support and Product teams to maximize customer value.

You will engage with senior leadership to map success metrics, manage renewals, and identify expansion opportunities while supporting cross-functional initiatives.

Qualifications

• High School diploma, or an Associate's or Bachelor's Degree in Business, Communications, IT, Public Safety, or Technology.
• Must have 911 Dispatch experience as it is required for this position.
• Legal authorization to work in the U.S. indefinitely is required. Sponsorship is not available.

Skills

Customer Success

Account Management

SaaS

Public Safety

Project Management

Education

Bachelor's degree

Tools

Salesforce.com

HubSpot

Gainsight

Job description

Motorola Solutions is seeking a Customer Success Manager for the Central Region. This fully remote role focuses on driving adoption, retention, and renewals across our public safety SaaS solutions, collaborating with Delivery, Support and Product teams to maximize customer value.

You will engage with senior leadership to map success metrics, manage renewals, and identify expansion opportunities while supporting cross-functional initiatives.