Remote Customer Success Engineer – AI Security Platform

Cyera; United States; On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Unlimited PTO

Remote work allowance

Health, vision, and dental insurance

Life and disability insurance

Job summary

Cyera is hiring a Customer Success Engineer to optimize customer utilization of the Cyera platform. This position plays a critical role in ensuring customer satisfaction and includes significant travel to engage with clients directly.

The ideal candidate will have 12+ years of experience in project management, SQL proficiency, and hands-on experience with data technologies. Compensation ranges from $140,000 to $160,000 annually.

Benefits include flexible remote work, unlimited PTO, and comprehensive health coverage.

Qualifications

• 12+ years experience in project management.
• 3+ years hands-on experience with data technologies.
• Experience with DLP and data privacy.

Responsibilities

• Serve as the primary technical expert on the Cyera Platform.
• Drive customer adoption through effective onboarding.
• Proactively identify and resolve customer issues.

Skills

Project management

Customer relationship management

Technical troubleshooting

SQL proficiency

Cloud technologies

Data Loss Prevention (DLP)

Programming/Scripting languages

Data Privacy/Protection

Excellent communication

Education

Associate's degree or equivalent experience

Bachelor’s degree in Computer Science

Tools

Python

APIs

Job description

Cyera is hiring a Customer Success Engineer to optimize customer utilization of the Cyera platform. This position plays a critical role in ensuring customer satisfaction and includes significant travel to engage with clients directly.

The ideal candidate will have 12+ years of experience in project management, SQL proficiency, and hands-on experience with data technologies. Compensation ranges from $140,000 to $160,000 annually.

Benefits include flexible remote work, unlimited PTO, and comprehensive health coverage.