Senior Customer Success Engineer - Remote Data Security

Cyera; New Jersey; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Unlimited PTO

Health, vision, and dental insurance

Life insurance and disability insurance

Job summary

Cyera is looking for a Senior Customer Success Engineer to join our New Jersey team. This role focuses on optimizing customers' utilization of our platform and involves engaging with clients to enhance their experience. You will serve as a trusted advisor and ensure our customers achieve their desired business outcomes through effective onboarding and continuous support.

The ideal candidate will have a strong background in project management, cloud technologies, and customer relationship management. Opportunities for travel are included, along with a competitive salary and a strong benefits package.

Qualifications

• 12 years of project management experience with strong attention to detail.
• 3+ years of hands-on experience with data and cloud technologies.
• Excellent interpersonal skills for building and nurturing strategic relationships.

Responsibilities

• Serve as the primary technical expert on the Cyera Platform.
• Drive customer adoption through effective onboarding and training.
• Monitor and report on the overall well-being of customers.

Skills

Project management skills

SQL proficiency

Cloud technologies

Customer relationship management

Data Loss Prevention

Education

Associate's degree or equivalent experience

Bachelor’s degree in Computer Science

Tools

Python

Job description

Cyera is looking for a Senior Customer Success Engineer to join our New Jersey team. This role focuses on optimizing customers' utilization of our platform and involves engaging with clients to enhance their experience. You will serve as a trusted advisor and ensure our customers achieve their desired business outcomes through effective onboarding and continuous support.

The ideal candidate will have a strong background in project management, cloud technologies, and customer relationship management. Opportunities for travel are included, along with a competitive salary and a strong benefits package.