Customer Success Engineer - AI Security (Remote)

Cyera; California (MO); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Unlimited PTO

Health, vision, and dental insurance

Life, short and long-term disability insurance

Job summary

Cyera is seeking a Customer Success Engineer to optimize customer utilization and ensure satisfaction with their platform. This pivotal role provides the opportunity to engage directly with clients and address their data security needs effectively.

The ideal candidate will have relevant experience in customer-facing roles, strong technical skills, and a proactive attitude. The position allows significant autonomy and offers remote work flexibility, along with a competitive compensation package that ranges from $140,000-$160,000.

Qualifications

• 12 years experience in effective project management.
• Experience in collaborating with Development teams.
• Proficiency in working autonomously and solving complex challenges.

Responsibilities

• Serve as the primary technical expert on the Cyera Platform.
• Drive customer adoption through effective onboarding and training.
• Collaborate with customers to develop joint success plans.

Skills

Project management skills

SQL proficiency

Scripting languages (Python)

Data technologies and cloud technologies

Data Loss Prevention (DLP)

Education

Associates degree or equivalent experience

Bachelor’s degree in Computer Science

Tools

Cloud environments

Job description

Cyera is seeking a Customer Success Engineer to optimize customer utilization and ensure satisfaction with their platform. This pivotal role provides the opportunity to engage directly with clients and address their data security needs effectively.

The ideal candidate will have relevant experience in customer-facing roles, strong technical skills, and a proactive attitude. The position allows significant autonomy and offers remote work flexibility, along with a competitive compensation package that ranges from $140,000-$160,000.