Remote Customer Service Specialist | Upsell & Support

QVC; United States; On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Health care benefits starting on day 1

401(k)

Tuition reimbursement

Job summary

QVC is seeking a Customer Service Specialist to work remotely. In this role, you will handle a high volume of inbound customer inquiries and assist with confirming refunds, taking payments, and placing orders.

Candidates must have at least 12 months of customer service experience and be available to work weekends and holidays. The position offers competitive compensation, health care benefits, and various rewards including paid time off and company discounts.

Qualifications

• 12 months or more of customer service experience required.
• Ability to navigate multiple systems and screens.

Responsibilities

• Handle a high volume of inbound customer inquiries.
• Assist customers with questions and promote products.
• Confirm refunds, take payments, and place orders.

Skills

Customer service experience

Problem-solving skills

Communication skills

Technical troubleshooting

Job description

QVC is seeking a Customer Service Specialist to work remotely. In this role, you will handle a high volume of inbound customer inquiries and assist with confirming refunds, taking payments, and placing orders.

Candidates must have at least 12 months of customer service experience and be available to work weekends and holidays. The position offers competitive compensation, health care benefits, and various rewards including paid time off and company discounts.