Remote Customer Service & Sales Specialist: Growth

TSI - Transworld Systems Inc.; Huntington (WV); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Work from home

Paid training

Benefits package

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. is hiring for a Remote Customer Service Representative. This role offers a work-from-home setup, with paid training and a comprehensive benefits package.

The candidate will handle customer inquiries, upsell opportunities, and maintain accurate account information within the client system. The position requires a detail-oriented, communicative professional with prior call center experience and a high school diploma or equivalent.

Qualifications

• One to two years’ experience in a call center environment is preferred.
• Proficient with Microsoft applications and able to learn software quickly.
• High School diploma or equivalent required.

Responsibilities

• Proactively discuss and recommend additional products and services during qualified calls.
• Assist customers with inquiries and concerns while maintaining courtesy and professionalism.
• Ensure all account information is accurately documented in the client system.
• Provide detailed explanations of account status and inquiries to customers.
• Adhere to state and federal regulations pertaining to job duties.
• Help customers with delinquent accounts according to applicable guidelines.

Skills

Call center experience

Microsoft Office

Attention to detail

Strong attendance

Effective communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Transworld Systems Inc. is hiring for a Remote Customer Service Representative. This role offers a work-from-home setup, with paid training and a comprehensive benefits package.

The candidate will handle customer inquiries, upsell opportunities, and maintain accurate account information within the client system. The position requires a detail-oriented, communicative professional with prior call center experience and a high school diploma or equivalent.