Remote Customer Service & Sales Pro — Bonus Potential

TSI - Transworld Systems Inc.; Delphi (IN); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Remote work from home

Paid training

Growth opportunities

Medical, dental, vision coverage

401k with employer matching

Paid time off

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to support customers from home, handling inquiries, promoting products, and guiding clients through essential processes while meeting KPIs. Training is provided and the role offers growth opportunities.

Starting pay is $15.00 per hour with EST working hours, and a comprehensive benefits package is available. This role requires disciplined, reliable communication and the ability to work independently in a remote

Qualifications

• High School graduate or equivalent is required.
• One to two years’ experience in a call center environment preferred.
• Proficient with Microsoft applications and ability to learn software.

Responsibilities

• Proactively discuss and recommend additional products and services during qualified calls.
• Assist customers with inquiries and concerns.
• Ensure account information is accurately documented in client system.
• Provide explanations of account status and inquiries to customers.
• Adhere to state and federal regulations pertaining to duties.
• Assist customers with delinquent accounts per state guidelines.
• Discuss additional product offerings on qualified calls.
• Use strong communication to meet client and customer goals.

Skills

Detail oriented

Effective call handling

Professionalism

MS Office

Education

High School graduate/ equivalent

Tools

Microsoft applications

Job description

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to support customers from home, handling inquiries, promoting products, and guiding clients through essential processes while meeting KPIs. Training is provided and the role offers growth opportunities.

Starting pay is $15.00 per hour with EST working hours, and a comprehensive benefits package is available. This role requires disciplined, reliable communication and the ability to work independently in a remote