Remote Customer Support Specialist

Transworld Systems Inc.; Cleveland (TX); Hybrid; USD 19,000 - 26,000; Full time

Benefits offered by this job

Work from home

Paid training

Team environment

Growth opportunities

Comprehensive benefits

Job summary

Transworld Systems Inc. is hiring a Remote Customer Service Representative to support our busy service desk from home. The role handles billing inquiries, disconnect/reconnect, payment arrangements, and account assistance, with training and equipment provided.

The position offers paid training, a remote EST schedule, team-oriented environment, growth opportunities, and a comprehensive benefits package including medical, dental and vision, 401k with employer matching, paid time off and holidays.

Qualifications

• Must have prior call center experience.
• Great attendance and reliability.
• Typing 35–40 WPM minimum.
• Strong communication skills.
• Open to overtime, including nights/weekends.
• Ability to multitask while handling inquiries.

Responsibilities

• Billing inquiries.
• Disconnect/Reconnect.
• Payment arrangements.
• Budget billings.
• Make payments.
• Process trouble/outage orders.
• Move In/Out Service.
• Assist with My Account (Online Accounts).

Skills

Call center experience

Great attendance

Typing speed 35-40 WPM

Strong communication

Overtime flexibility

Multitasking

Tools

Computer navigation

Job description

Transworld Systems Inc. is hiring a Remote Customer Service Representative to support our busy service desk from home. The role handles billing inquiries, disconnect/reconnect, payment arrangements, and account assistance, with training and equipment provided.

The position offers paid training, a remote EST schedule, team-oriented environment, growth opportunities, and a comprehensive benefits package including medical, dental and vision, 401k with employer matching, paid time off and holidays.