Remote Customer Service & Sales Rep – Bonus Eligible

TSI - Transworld Systems Inc.; North Carolina; Remote; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid training

Remote work from home

Medical, dental, vision benefits

401k with employer match

Paid time off

Job summary

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to handle qualified calls, promote products, and support customers from a home office. The role offers paid training and the chance to earn bonuses based on performance.

Ideal candidates are detail-oriented with call-center experience and proficient in Microsoft applications. The position emphasizes compliance, timely data entry, and strong communication skills in a remote environment.

Qualifications

• Detail oriented with ability to organize and meet deadlines.
• Effective call handling skills and high levels of professionalism.
• Strong shift attendance is required.
• One to two years’ call center experience preferred.
• Proficient with Microsoft applications and able to learn software.

Responsibilities

• Proactively discuss and recommend additional products and services during qualified calls.
• Potential for monthly/quarterly bonus based on sales performance for KPIs.
• Assist customers with inquiries/concerns and document all account information.
• Provide explanations of account status to customers and adhere to regulations.
• Assist customers with delinquent accounts according to state guidelines.
• Discuss additional offerings to customers on qualified calls.

Skills

Detail oriented

Call handling

Attendance

Call center experience

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

TSI - Transworld Systems Inc. is seeking a Remote Customer Service Representative to handle qualified calls, promote products, and support customers from a home office. The role offers paid training and the chance to earn bonuses based on performance.

Ideal candidates are detail-oriented with call-center experience and proficient in Microsoft applications. The position emphasizes compliance, timely data entry, and strong communication skills in a remote environment.