Remote Customer Service Rep — Paid Training & Growth

Transworld Systems Inc.; Birmingham (AL); Remote; USD 19,000 - 26,000; Full time

Benefits offered by this job

Work from home

Paid training

Team-oriented work environment

Growth opportunity

Medical, dental and vision

401k with employer matching

Paid time off and paid holidays

Job summary

Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our team. This is a full-time, work-from-home position with training and ongoing support during US business hours.

In this role, you will handle inbound calls on billing, disconnect/reconnect, payments, and account assistance while delivering exceptional service. We provide paid training, equipment for remote work, and a comprehensive benefits package including medical, dental, and vision coverage, 401k with

Qualifications

• Prior call center experience required.
• Type at least 35–40 WPM.
• Camera must be on during training.
• Shifts vary 7am–8pm EST; flexible scheduling.

Responsibilities

• Answer inbound calls regarding Billing inquiries.
• Handle Disconnect/Reconnect requests.
• Assist with Payment Arrangements.
• Assist with Budget Billings and Make payments.
• Process trouble and outage orders.
• Move In/Out Service coordination.
• Assist with My Account (Online Accts).

Skills

Call center experience

Great attendance

Communication skills

Camera etiquette

Multitasking

Reliable internet

Job description

Transworld Systems Inc. is seeking a Remote Customer Service Representative to join our team. This is a full-time, work-from-home position with training and ongoing support during US business hours.

In this role, you will handle inbound calls on billing, disconnect/reconnect, payments, and account assistance while delivering exceptional service. We provide paid training, equipment for remote work, and a comprehensive benefits package including medical, dental, and vision coverage, 401k with