Remote Customer Experience Champion

Jerry.ai; Nevada; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K match

Paid vacation time

Stock equity

Flexible scheduling: 5x8 or 4x10

Fully remote with equipment provided

P&C license reimbursement

Job summary

Jerry.ai is hiring for a customer-focused role in a fully remote setting. You will help customers navigate our insurance app, resolve inquiries, and process service requests across vehicles, drivers, and policy documents. Strong problem‑solving and a willingness to learn the evolving product are important.

Experience in customer service, sales, or hospitality is a plus. The position offers equity, flexible scheduling, and remote work with equipment provided.

Qualifications

• Prior experience in customer service, sales, or hospitality is a plus.

Responsibilities

• Taking great care of our customers by addressing needs and anticipating questions.
• Problem solving to resolve customer inquiries effectively.
• Processing service requests—vehicles, drivers, lienholders, policy documents.
• The feedback loop is short and your suggestions ship.
• Prior work experience in customer service, sales, or hospitality is a plus, but not required.

Skills

Customer service

Sales

Hospitality

Job description

Jerry.ai is hiring for a customer-focused role in a fully remote setting. You will help customers navigate our insurance app, resolve inquiries, and process service requests across vehicles, drivers, and policy documents. Strong problem‑solving and a willingness to learn the evolving product are important.

Experience in customer service, sales, or hospitality is a plus. The position offers equity, flexible scheduling, and remote work with equipment provided.