Remote Customer Experience Champion

Jerry.ai; Yuma (AZ); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Stock options

Flexible scheduling

Fully remote

License reimbursement

Job summary

Jerry.ai is hiring for a Customer Operations role. This fully remote position offers a competitive wage plus equity in a fast-growing insurtech startup.

You will help customers optimize their use of our app, match them with suitable insurance options, and contribute to shaping a product and service experience used by millions. We value a proactive problem-solving mindset, a willingness to learn the product inside out, and the ability to navigate discussions across multiple insurance providers.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.

Responsibilities

• Taking great care of our customers and guiding them to the right solution beyond their initial question.
• Problem solving to resolve customer inquiries effectively.

Skills

Customer service

Sales

Hospitality

Job description

Jerry.ai is hiring for a Customer Operations role. This fully remote position offers a competitive wage plus equity in a fast-growing insurtech startup.

You will help customers optimize their use of our app, match them with suitable insurance options, and contribute to shaping a product and service experience used by millions. We value a proactive problem-solving mindset, a willingness to learn the product inside out, and the ability to navigate discussions across multiple insurance providers.