Remote Customer Care Specialist - Impact & Growth (CT)

MTM, Inc; Connecticut; Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Job summary

MTM Health is hiring a Customer Care Representative for a remote position based in Connecticut. You will handle inbound calls from Members, Clients, and Facilities, across a high-volume queue, while delivering friendly and accurate service from a home office.

The role requires CT residency, 1 year of call center experience, 6 months of customer service, strong typing skills, and a reliable high-speed internet connection. This is a full-time work-at-home opportunity with MTM Health.

Qualifications

• 1 year of Call Center experience.
• 6 months of Customer Service experience.
• Basic typing and computer proficiency.
• High-speed Internet connection (Cable/DSL/Fiber) with reliable home setup.

Responsibilities

• Handle inbound calls from MTM Health Members, Clients and Facilities.
• Provide courteous, accurate information and resolve issues during calls.

Skills

Call Center Experience

Customer Service

Typing Skills

Home Internet Access

Job description

MTM Health is hiring a Customer Care Representative for a remote position based in Connecticut. You will handle inbound calls from Members, Clients, and Facilities, across a high-volume queue, while delivering friendly and accurate service from a home office.

The role requires CT residency, 1 year of call center experience, 6 months of customer service, strong typing skills, and a reliable high-speed internet connection. This is a full-time work-at-home opportunity with MTM Health.