Remote Customer Care Specialist – CT

MTM, Inc.; Oregon; Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan with Company MÂ

FSA and HSA Savings Plans

Wellness Program with Incentives

Voluntary & Ancillary Plans

Pay on Demand

Paid Time Off and Holiday Pay

Birthday Holiday

Maternity/Paternity Leave

Continuing Education Reimbursement

MTM Perks Discount Program

Career Development Programs

Job summary

MTM Health is seeking a Customer Care Representative to be the frontline face of our service. You will handle inbound calls from Members, Clients, and Facilities, working from a home office in Connecticut. The role requires call center and customer service experience, strong typing, and reliable high-speed internet.

We offer a comprehensive benefits package and a mission to remove barriers to care nationwide. Apply to join a supportive, growth‑focused team with a flexible remote setup.

Qualifications

• Must currently reside in Connecticut.
• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer experience with excellent navigational skills.
• High speed Internet access (Cable/DSL/Fiber) with minimum 3 Mbps upload and 30 Mbps download; wireless air cards prohibited.
• A quiet space within the home free of distractions including caretaking of any kind.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities as the frontline representative.
• Expect 60–80 calls per day with higher volumes on Mondays.

Skills

Call Center

Customer Service

Typing

Home office setup

Internet requirements

Job description

MTM Health is seeking a Customer Care Representative to be the frontline face of our service. You will handle inbound calls from Members, Clients, and Facilities, working from a home office in Connecticut. The role requires call center and customer service experience, strong typing, and reliable high-speed internet.

We offer a comprehensive benefits package and a mission to remove barriers to care nationwide. Apply to join a supportive, growth‑focused team with a flexible remote setup.