Remote Customer Care Specialist

MTM, Inc; Cranston (RI); Remote; USD 20,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan with Company  |

Wellness Program

Paid Time Off

Job summary

MTM Health is seeking a Customer Care Representative to work from home in Rhode Island. You will handle inbound calls from Members, Clients and Facilities, averaging 60–80 calls daily with busier start-of-week volumes.

Ideal candidates reside in Rhode Island and bring 1 year of call center experience plus 6 months of customer service. A quiet home office and reliable high‑speed internet are required.

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer skills with good navigation.

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Manage 60–80 calls per day with higher volumes on Mondays.
• Maintain a quiet, distraction-free home workspace.

Skills

Call Center experience

Customer Service

Job description

MTM Health is seeking a Customer Care Representative to work from home in Rhode Island. You will handle inbound calls from Members, Clients and Facilities, averaging 60–80 calls daily with busier start-of-week volumes.

Ideal candidates reside in Rhode Island and bring 1 year of call center experience plus 6 months of customer service. A quiet home office and reliable high‑speed internet are required.