Remote Customer Care Specialist — 24/7 Multilingual Support

MTM, Inc.; Hartford (CT); Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life & Disability Insurance

401(k) with Company Match

Paid Time Off and Holidays

Birthday Holiday

Continued Education Reimbursement

Job summary

MTM Health is seeking a Customer Care Representative to join our remote Connecticut team. You will handle inbound calls from Members, Clients, and Facilities, delivering courteous, accurate information while representing MTM Health’s values.

The role requires 1 year in a call center and 6 months in customer service, with basic typing and high-speed internet access. This is a remote position in Connecticut with opportunities to grow within a supportive, 24/7 multilingual service environment.

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer experience with excellent navigational skills.
• High speed Internet access (3 Mbps upload, 30 Mbps download).

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.
• Represent MTM Health professionally and image of MTM Health.
• Assist with tasks that increase in complexity as skills progress.

Skills

Call center experience

Customer service

Typing skills

Internet speed

Tools

None

Job description

MTM Health is seeking a Customer Care Representative to join our remote Connecticut team. You will handle inbound calls from Members, Clients, and Facilities, delivering courteous, accurate information while representing MTM Health’s values.

The role requires 1 year in a call center and 6 months in customer service, with basic typing and high-speed internet access. This is a remote position in Connecticut with opportunities to grow within a supportive, 24/7 multilingual service environment.