Remote Customer Care Pro: Multilingual 24/7 Support

MTM, Inc.; East Windsor Hill (CT); Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Paid Time Off

Holiday Pay

Birthday Holiday

Continuing Education Reimbursement

Job summary

MTM Health seeks a Customer Care Representative to be the frontline voice, handling a variety of inquiries and supporting members, clients, and facilities with a patient-centric approach.

This remote Connecticut role offers an hourly wage and the opportunity to contribute to nationwide efforts to remove barriers to care, backed by comprehensive benefits. MTM Health values teamwork, growth, and exceptional service.

Qualifications

• ~ 1 year of Call Center experience
• ~6 months Customer Service experience
• ~ Basic typing/computer experience with excellent navigational skills

Responsibilities

• Handle inbound calls from Members, Clients and Facilities.

Skills

Call Center experience

Customer service experience

Typing

Internet speed requirements

Job description

MTM Health seeks a Customer Care Representative to be the frontline voice, handling a variety of inquiries and supporting members, clients, and facilities with a patient-centric approach.

This remote Connecticut role offers an hourly wage and the opportunity to contribute to nationwide efforts to remove barriers to care, backed by comprehensive benefits. MTM Health values teamwork, growth, and exceptional service.