Remote Customer Care Pro: Multilingual Support & Growth

MTM, Inc.; New Mexico; Remote; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

401(k) Retirement Plan with Company 
M

Paid Time Off and Holiday Pay

Birthday Holiday

Continuing Education Reimbursement

Job summary

MTM Health is seeking a Customer Care Representative for a remote position in New Mexico. You will be the frontline voice for Members, Clients and Facilities, handling inbound calls and delivering courteous, accurate information while gradually taking on more complex tasks.

Qualifications include 1 year in a call center and 6 months in customer service, plus basic typing and reliable high-speed Internet. We offer comprehensive benefits and a supportive environment.

Qualifications

• 1 year of Call Center experience.
• 6 months Customer Service experience.
• Basic typing/computer experience with excellent navigational skills.
• High speed Internet access (minimum upload speed of 3 Mbps and minimum download speed of 30 Mbps).

Responsibilities

• Handle a variety of inbound calls from Members, Clients and Facilities.
• The role will increase in complexity as skills progress.
• Provide courteous, accurate information and support to MTM Health customers.

Job description

MTM Health is seeking a Customer Care Representative for a remote position in New Mexico. You will be the frontline voice for Members, Clients and Facilities, handling inbound calls and delivering courteous, accurate information while gradually taking on more complex tasks.

Qualifications include 1 year in a call center and 6 months in customer service, plus basic typing and reliable high-speed Internet. We offer comprehensive benefits and a supportive environment.