Remote Customer Care Rep – Multilingual & Impactful

MTM Health; United States; Remote; USD 19,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and Disability Insurance

401(k) Retirement Plan with Company M​

FSA and HSA Savings Plans

Wellness Program with Incentives

Voluntary & Ancillary Plans

Job summary

MTM Health is seeking a Customer Care Representative to be the frontline voice for members, clients, and facilities. The role handles a high volume of inbound calls and requires clear, empathetic communication and problem-solving under pressure.

This is a remote Minnesota position with competitive hourly pay, flexible scheduling, and opportunities to grow within a mission-driven team that values accessibility of care and multilingual support.

Qualifications

• 1 year of Call Center experience required.
• 6 months Customer Service experience required.
• Strong typing and computer-navigation skills.

Responsibilities

• Handle a high volume of inbound calls from Members, Clients and Facilities.
• Provide accurate information and resolve issues to improve member experience.

Skills

Call center experience

Customer service

Typing & basic computer skills

Job description

MTM Health is seeking a Customer Care Representative to be the frontline voice for members, clients, and facilities. The role handles a high volume of inbound calls and requires clear, empathetic communication and problem-solving under pressure.

This is a remote Minnesota position with competitive hourly pay, flexible scheduling, and opportunities to grow within a mission-driven team that values accessibility of care and multilingual support.