Remote Customer Care Advisor — Mission-Driven Support

Disabled Veteran Solutions; Canton (OH); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Professional growth opportunities

Veteran-owned organization

Job summary

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advisor to join our mission-driven team. This 100% remote, full-time role offers training, a fixed schedule, and the chance to help clients with empathy and expertise.

Start dates include November and January; bilingual candidates receive a higher starting rate. You will handle inquiries across multiple platforms, maintain professional communication, and contribute to a supportive veteran-owned organization committed to excellence.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum of 1 year of experience in insurance operations or remote medical/technical roles.
• Proficiency with various web-based platforms and tools.
• Strong attention to detail and organizational skills.
• Microsoft applications including Outlook, Teams, Word, Excel, OneNote.

Responsibilities

• Assist customers with inquiries via multiple channels.
• Manage multiple systems and tasks concurrently.
• Maintain professional and empathetic communication.

Skills

Active listening

Problem solving

Multitasking

Empathy

Microsoft Office

Professional communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advisor to join our mission-driven team. This 100% remote, full-time role offers training, a fixed schedule, and the chance to help clients with empathy and expertise.

Start dates include November and January; bilingual candidates receive a higher starting rate. You will handle inquiries across multiple platforms, maintain professional communication, and contribute to a supportive veteran-owned organization committed to excellence.