Remote Customer Care Advisor — Mission-Driven, Veteran

Disabled Veteran Solutions; Webberville (TX); Remote; USD 25,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Veteran-owned organization

Professional growth opportunities

Job summary

Disabled Veteran Solutions (DVS) is seeking a Customer Care Advisor to join our mission-driven team. This is a full-time, 100% remote role with a structured 7-week orientation and ongoing support.

You will support customers with insurance-related inquiries in a fast-paced, high-volume environment from a remote workspace. The ideal candidate has a passion for helping others, strong listening and problem-solving skills, and proficiency with Microsoft Office apps.

Qualifications

• Excellent active listening and problem-solving skills.
• Ability to efficiently manage multiple systems and tasks with a professional and empathetic tone.
• High school diploma or equivalent; Bachelor's degree preferred.

Responsibilities

• Provide exceptional customer care in a remote environment.
• Handle multiple platforms and cases with accuracy and speed.
• Maintain a professional, empathetic tone while assisting customers.

Skills

Active listening

Problem solving

Multitasking

Empathetic communication

Outlook

Teams

Word

Excel

OneNote

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Disabled Veteran Solutions (DVS) is seeking a Customer Care Advisor to join our mission-driven team. This is a full-time, 100% remote role with a structured 7-week orientation and ongoing support.

You will support customers with insurance-related inquiries in a fast-paced, high-volume environment from a remote workspace. The ideal candidate has a passion for helping others, strong listening and problem-solving skills, and proficiency with Microsoft Office apps.