Mission-Driven Remote Customer Care Advisor

Disabled Veteran Solutions; United States Virgin Islands; Teletrabalho; USD 25 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits

Bonus opportunities

Remote work

Resumo da oferta

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advisor for a fully remote role. You will join a mission-driven team focused on delivering exceptional service and support to our members while working with multiple online platforms.

The position offers remote work, a schedule Monday–Friday, and an 8-hour shift window in Eastern Time, with bilingual pay incentives and bonus opportunities. Training is comprehensive with ongoing support.

Qualificações

• High school diploma or equivalent; Bachelor's degree preferred.
• Minimum 1 year of experience in insurance operations, remote medical or technical related role, or related field.
• Proficiency with various web-based platforms and tools.

Responsabilidades

• Handle customer inquiries with empathy and resolve issues.
• Manage multiple systems and tasks efficiently while maintaining professionalism.
• Support remote operations and adhere to schedules.

Conhecimentos

Active listening

Problem-solving

Multitasking

Communication

Empathy

Organizational skills

Formação académica

High school diploma

Bachelor's degree preferred

Ferramentas

Microsoft Outlook

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft OneNote

Descrição da oferta de emprego

Disabled Veteran Solutions (DVS) is hiring a Customer Care Advisor for a fully remote role. You will join a mission-driven team focused on delivering exceptional service and support to our members while working with multiple online platforms.

The position offers remote work, a schedule Monday–Friday, and an 8-hour shift window in Eastern Time, with bilingual pay incentives and bonus opportunities. Training is comprehensive with ongoing support.