Remote CRM Account Executive — AI-Driven Growth

ServiceNow; Orlando (FL); Hybrid; USD 120,000 - 180,000; Full time

Job summary

ServiceNow is seeking a CRM Prime Account Executive to lead strategic CRM opportunities and shape its CRM business for enterprise customers. You will drive discovery, value-based selling, and measurable outcomes by aligning customer priorities with ServiceNow CRM solutions.

Based in the Southeast US with travel up to 50%, you will build executive relationships, develop territory plans, and orchestrate a broad cross-functional team to close complex SaaS deals.

Qualifications

• 10+ years of sales experience within software or SaaS.
• 5+ years selling CRM or front-office SaaS applications (e.g. CSM, FSM).
• Experience establishing trusted relationships with current and prospective clients and other teams.
• Track record of high quota attainment and consistently hitting annual sales targets.
• Experience integrating AI into work processes or decision making.

Responsibilities

• Sell to line of business owners across Call center, customer service, field operations, Revenue Operations, and Sales.
• Build relationships with customer executives and decision makers.
• Develop account and territory plans identifying priority customers and growth opportunities.
• Oversee client relationship mapping and lead a broad virtual team.
• Be a trusted advisor to customers by understanding their business and how ServiceNow CRM can help.

Skills

10+ years software/SaaS sales

CRM or front-office SaaS

Value-based selling

C-level relationship management

Willingness to travel 50%

Job description

ServiceNow is seeking a CRM Prime Account Executive to lead strategic CRM opportunities and shape its CRM business for enterprise customers. You will drive discovery, value-based selling, and measurable outcomes by aligning customer priorities with ServiceNow CRM solutions.

Based in the Southeast US with travel up to 50%, you will build executive relationships, develop territory plans, and orchestrate a broad cross-functional team to close complex SaaS deals.