Senior CRM Growth Executive

ServiceNow; Chicago (IL); On-site; USD 131,000 - 191,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow in the United States seeks an experienced CRM Prime Account Executive to shape our CRM business and drive transformational opportunities. You will lead discovery sessions, present value-based solutions, and partner with executives to align priority outcomes with ServiceNow CRM capabilities.

You will manage multi-disciplinary teams, develop territory plans, and own customer relationships from qualification through expansion, with readiness to travel up to 50% as needed.

Qualifications

• 10+ years of sales experience in software or solutions sales.
• Proven ability to establish trusted relationships with current and prospective clients and cross-functional teams.
• Track record of high quota attainment and annual sales targets.

Responsibilities

• Lead discovery sessions with customers and present ServiceNow CRM solutions.
• Utilize value-based selling to drive measurable business outcomes.
• Develop account and territory plans identifying priority customers and growth opportunities.
• Coordinate with cross-functional teams (Sales Specialists, Solutions Consultants, Success, Partners, Marketing) to execute account strategies.
• Be a trusted advisor by understanding customer business and advising on how ServiceNow CRM helps achieve goals.
• Hold Customer Business Reviews to understand use cases, adoption, and expansion opportunities.

Skills

Sales experience

Executive relationships

AI in sales

Negotiation & closing

Job description

ServiceNow in the United States seeks an experienced CRM Prime Account Executive to shape our CRM business and drive transformational opportunities. You will lead discovery sessions, present value-based solutions, and partner with executives to align priority outcomes with ServiceNow CRM capabilities.

You will manage multi-disciplinary teams, develop territory plans, and own customer relationships from qualification through expansion, with readiness to travel up to 50% as needed.