AI-Driven CRM Solutions Executive

ServiceNow, Inc.; Chicago (IL); Sur place; USD 131 000 - 191 000; Plein temps

Avantages offerts par ce poste

Equity

Health plans

401(k) Plan with company match

ESPP

Flexible time away plan

Family leave programs

Résumé du poste

ServiceNow is hiring CRM Prime Account Executive to lead strategic CRM opportunities and build executive relationships. You will shape deals across lines of business, drive value-based selling, and coordinate a broad virtual team to win deals.

You will present, demo, and articulate the ROI of ServiceNow CRM solutions, aligning with customer priorities and driving measurable outcomes in a dynamic, AI-enabled sales environment. Travel up to 50% may apply.

Qualifications

• 10+ years of sales experience within software or solutions sales
• Experience establishing trusted relationships with current and prospective clients and other teams
• Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships
• Track record of high quota attainment and consistently hitting annual sales targets
• Experience in leveraging or integrating AI into work processes, decision-making, or problem-solving
• Experience promoting a customer success focus in a "win as a team" environment
• Willingness to travel up to 50%

Responsabilités

• Sell to line of business owners across Call center & customer service, field operations, Revenue Operations, and Sales organizations.
• Build relationships with customer executives and decision makers, understanding their CRM priorities and purchasing process.
• Develop account and territory plans that identify priority customers, growth opportunities, and the actions needed to pursue them.
• Oversee client relationship mapping, orchestrating an account strategy while leading across a broad virtual team (Sales Specialists, Solutions Consultant, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow CRM can help them achieve their business goals
• Hold Customer Business Reviews (CBRs) to understand business use case and objectives, customer adoption, and identify expansion opportunities.

Connaissances

Sales experience

Building trusted relationships

New business development

Negotiation

C-level relationship management

Quota attainment

AI in business processes

Description du poste

ServiceNow is hiring CRM Prime Account Executive to lead strategic CRM opportunities and build executive relationships. You will shape deals across lines of business, drive value-based selling, and coordinate a broad virtual team to win deals.

You will present, demo, and articulate the ROI of ServiceNow CRM solutions, aligning with customer priorities and driving measurable outcomes in a dynamic, AI-enabled sales environment. Travel up to 50% may apply.