Remote Court Coverage Pro (Negotiation & Dispatch)

ABC Legal Services; Jackson (MS); Remoto; USD 28.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, Dental, Vision Insurance

401(k) with Company Matching

Paid Time Off

7 Paid Company Holidays

4 Floating Holidays per Year

Life Insurance and AD&D

Long-Term Disability

Health Care Reimbursement

Flexible Spending Account (FSA)

Dependent Care FSA

Employee Assistance Program (EAP)

Pet Insurance

Descrizione del lavoro

Docketly, a sister company to ABC Legal Services, is seeking an Operations Associate to manage live court hearing coverage remotely. You’ll negotiate fees in real time, coordinate with attorneys, and keep hearings on track while protecting margins.

The role is 100% remote in the United States, with a Monday–Friday schedule and a fast-paced, measurable environment that rewards accuracy and proactive problem solving.

Competenze

• 1+ year in a role requiring high-volume phone outreach or direct negotiation.
• Excellent verbal and written communication.
• Strong organizational skills and multitasking ability.
• Calm, decisive under deadline pressure; ability to make quick calls.
• Tech-savvy and quick to learn new platforms.
• Education: High school diploma or equivalent.

Mansioni

• Secure coverage on deadlines by managing a portfolio of hearings.
• Negotiate fees in real time while protecting margin.
• Triage a fast-moving pipeline and prioritize hearings.
• Handle last-minute changes and urgent coverage gaps.
• Onboard and support attorneys as the main contact.
• Keep clients updated on hearing status and outcomes.
• Maintain clean data and accurate pipeline records.
• Identify recurring gaps and suggest improvements in daily huddles.

Conoscenze

High-volume phone outreach

Negotiation

Organization

Calm under pressure

Tech-savvy

Strong communication

Formazione

High school diploma or equivalent

Strumenti

CRM

Scheduling tools

Mac OS

Google Workspace

Descrizione del lavoro

Docketly, a sister company to ABC Legal Services, is seeking an Operations Associate to manage live court hearing coverage remotely. You’ll negotiate fees in real time, coordinate with attorneys, and keep hearings on track while protecting margins.

The role is 100% remote in the United States, with a Monday–Friday schedule and a fast-paced, measurable environment that rewards accuracy and proactive problem solving.