Remote Court Coverage Pro: Fast-Paced Negotiator & Scheduler

ABC Legal Services; Lorida (FL); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) matching

Paid Time Off

Company Holidays

Life Insurance

AD&D Insurance

Long-Term Disability

FSA (Health)

Job summary

Docketly is seeking an Operations Associate to manage a live book of court hearings, negotiating fees in real time and coordinating with attorneys remotely. You will be the primary point of contact to lock in coverage, keep clients informed, and maintain data integrity in a high-volume environment.

This role offers a fully remote schedule, strong growth potential, and a metrics-driven culture. Compensation reflects the hourly pay range and performance-based opportunities.

Qualifications

• 1+ year in a role requiring high-volume outreach or direct negotiation.
• Strong verbal and written communication skills.
• Organized and able to manage multiple open items simultaneously.
• Calm and decisive under deadline pressure; quick to learn platforms.

Responsibilities

• Secure coverage on a deadline by contacting attorneys via phone, text, and email.
• Negotiate fees in real time while protecting margin.
• Prioritize hearings and triage a fast-moving pipeline.
• Onboard and support attorneys and keep clients updated on status.
• Log activity and maintain a clean, accurate pipeline.

Skills

Phone outreach

Negotiation

Communication

Organization

CRM/data entry

Problem-solving

Education

High school diploma or equivalent

Tools

CRM software

Scheduling tools

Mac OS

Google Workspace

Job description

Docketly is seeking an Operations Associate to manage a live book of court hearings, negotiating fees in real time and coordinating with attorneys remotely. You will be the primary point of contact to lock in coverage, keep clients informed, and maintain data integrity in a high-volume environment.

This role offers a fully remote schedule, strong growth potential, and a metrics-driven culture. Compensation reflects the hourly pay range and performance-based opportunities.