Court Coverage Pro: Remote Negotiator & Dispatcher

ABC Legal Services; Town of King (WI); Remoto; USD 28.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Matching

Paid Time Off

4 Floating Holidays per Year

Life Insurance

Descrizione del lavoro

Docketly is hiring an Operations Associate to manage a live book of court hearings remotely. You will reach out by phone, text, and email to secure attorney coverage, negotiate fees in real time, and keep hearings on track while ensuring clients are informed and confident in the process.

You'll onboard new attorneys, update clients, and maintain data accuracy. This remote, full-time role emphasizes speed, accuracy, and strong relationship management across a nationwide network.

Competenze

• 1+ year in a role requiring high-volume outreach or direct negotiation.
• Strong verbal and written communication skills.
• Organized and able to manage many items at once without missing deadlines.
• Calm and decisive under deadline pressure; able to make the call and keep moving.

Mansioni

• Secure coverage on a deadline by phone, text, and email to get the right attorney committed before the hearing date.
• Negotiate fees in real time while protecting margin.
• Triage a fast-moving pipeline of hearings and explain your reasoning clearly to the team.
• Onboard and support attorneys; be their go-to contact so they keep saying yes.
• Update law firms on hearing status to keep clients informed and avoid surprises.
• Keep data clean: log activity, confirm assignments, and maintain an accurate pipeline.

Conoscenze

Phone negotiation

Communication

Organization

Problem solving

CRM familiarity

Formazione

High school diploma

Descrizione del lavoro

Docketly is hiring an Operations Associate to manage a live book of court hearings remotely. You will reach out by phone, text, and email to secure attorney coverage, negotiate fees in real time, and keep hearings on track while ensuring clients are informed and confident in the process.

You'll onboard new attorneys, update clients, and maintain data accuracy. This remote, full-time role emphasizes speed, accuracy, and strong relationship management across a nationwide network.