Remote Court Coverage Pro — Scheduling & Negotiation

ABC Legal Services; Columbia (SC); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with Company Matching

Paid Time Off

Holidays

Job summary

Docketly is seeking an Operations Associate to manage a live book of court hearings remotely. You will negotiate fees, schedule coverage, and communicate with attorneys and law firms to keep hearings on track.

You’ll use phone, text, and email to lock in coverage before deadlines, while protecting margins and maintaining data integrity. This is a fast-paced, metric-driven role with daily huddles, opportunities for growth, and a comprehensive benefits package.

Qualifications

• 1+ year in a role requiring high-volume phone outreach or direct negotiation.
• Comfortable and efficient on the phone with strong communication.
• Genuinely organized with the ability to manage many items at once.
• Calm and decisive under deadline pressure; you make the call and move on.
• Tech-savvy and quick to learn new platforms.
• High school diploma or equivalent.

Responsibilities

• Secure coverage on a deadline.
• Own a portfolio of open court hearings and contact attorneys to lock in coverage.
• Negotiate fees in real time.
• Hold position on price, handle counteroffers, and protect margin.
• Triage a fast-moving pipeline and prioritize hearings.
• Onboard and support attorneys and keep clients updated on status.

Skills

High-volume calls

Negotiation

Phone communication

Organized

Calm under pressure

Tech-savvy

Education

High school diploma

Tools

CRM

Scheduling tools

Job description

Docketly is seeking an Operations Associate to manage a live book of court hearings remotely. You will negotiate fees, schedule coverage, and communicate with attorneys and law firms to keep hearings on track.

You’ll use phone, text, and email to lock in coverage before deadlines, while protecting margins and maintaining data integrity. This is a fast-paced, metric-driven role with daily huddles, opportunities for growth, and a comprehensive benefits package.