Remote Court Coverage Pro

ABC Legal Services; Bastrop (LA); Remote; USD 28,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) with Company Matching

Paid Time Off

7 Paid Company Holidays

4 Floating Holidays per Year

Life Insurance and AD&D Insurance

Long-Term Disability

Health Care Reimbursement FSA

Dependent Care FSA

Employee Assistance Program

Job summary

Docketly is hiring an Operations Associate to manage a live book of court hearings, negotiating fees and securing attorney coverage on tight deadlines. You will communicate with law firms via phone, text, and email, while maintaining accurate records and ensuring smooth scheduling.

You will triage hearings, onboard new attorneys, and provide timely updates to clients. This role is remote with a Monday–Friday schedule and requires strong organization and communication skills.

Qualifications

• 1+ year in a role requiring high-volume phone outreach or direct negotiation.
• Comfortable and efficient on the phone, with strong verbal and written communication.
• Genuinely organized and able to manage many open items.
• Calm and decisive under deadline pressure.
• Tech-friendly and quick to learn new platforms.
• High school diploma or equivalent.

Responsibilities

• Secure coverage on a deadline by calling and emailing attorneys to lock in coverage.
• Negotiate fees in real time while protecting margin.
• Triage a fast-moving pipeline and prioritize hearings.
• Onboard and support attorneys as their go-to contact.
• Keep clients updated on hearing status to build trust.
• Log activity and keep the pipeline accurate.
• Spot recurring coverage gaps and suggest improvements.

Skills

Phone outreach

Negotiation

Communication

Organized

CRM tools

Data entry

Education

High school diploma or equivalent

Tools

CRM

Job description

Docketly is hiring an Operations Associate to manage a live book of court hearings, negotiating fees and securing attorney coverage on tight deadlines. You will communicate with law firms via phone, text, and email, while maintaining accurate records and ensuring smooth scheduling.

You will triage hearings, onboard new attorneys, and provide timely updates to clients. This role is remote with a Monday–Friday schedule and requires strong organization and communication skills.