Remote Collections Specialist – Commission & Great Benefits

BCA Financial Services, Inc.; Florida; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Company equipment

Job summary

BCA Financial Services, Inc. is hiring a Remote Call Center Associate in Florida. You will speak with consumers to explain accounts, offer payment options, and document interactions in our systems. The role features a Monday–Friday schedule, home-based setup, and opportunity for monthly commissions on top of the base pay.

We provide equipment, training, and ongoing support to help you succeed while delivering empathetic service in a fast-paced environment.

Qualifications

• 1+ year of experience in a call center, customer service, billing, or collections.
• Strong communication and problem-solving skills.
• Ability to build trust and work through sensitive conversations.
• Basic knowledge of medical terminology (preferred).
• A reliable, detail-oriented work style.

Responsibilities

• Talk with consumers to help them understand their accounts and find solutions.
• Offer payment options such as full balance payment and payment plans.
• Handle a high volume of inbound and outbound calls.
• Accurately document interactions in our systems.
• Meet performance goals (with support and coaching along the way).

Skills

Strong communication skills

Problem solving

Detail oriented

Job description

BCA Financial Services, Inc. is hiring a Remote Call Center Associate in Florida. You will speak with consumers to explain accounts, offer payment options, and document interactions in our systems. The role features a Monday–Friday schedule, home-based setup, and opportunity for monthly commissions on top of the base pay.

We provide equipment, training, and ongoing support to help you succeed while delivering empathetic service in a fast-paced environment.