Remote Collections Specialist — Earn, Grow, Work From Home

BCA Financial Services, Inc.; Lorida (FL); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

GAP insurance

Life insurance

401(k) with company match

Paid time off

Paid holidays

Company-provided equipment

Job summary

BCA Financial Services, Inc. is seeking a remote Call Center Specialist to assist consumers in resolving accounts with empathy and clarity. The role offers a base pay of $17 per hour plus monthly commissions, with a consistent Monday–Friday schedule.

You will discuss payment options, document interactions, and strive to meet performance targets while receiving training and support. Candidate should be in-state for remote work and possess strong communication skills.

Qualifications

• 1+ year in call center, customer service, billing, or collections.
• Strong communication and problem-solving skills.
• Ability to build trust during sensitive conversations.
• Basic knowledge of medical terminology preferred.
• Reliable, detail-oriented work style.

Responsibilities

• Talk with consumers to understand accounts and offer solutions.
• Present payment options including full balance or payment plans.
• Handle a high volume of inbound and outbound calls.
• Accurately document interactions in company systems.
• Meet performance goals with coaching support.

Skills

Call center experience

Communication

Problem solving

Sensitive conversations

Attention to detail

Job description

BCA Financial Services, Inc. is seeking a remote Call Center Specialist to assist consumers in resolving accounts with empathy and clarity. The role offers a base pay of $17 per hour plus monthly commissions, with a consistent Monday–Friday schedule.

You will discuss payment options, document interactions, and strive to meet performance targets while receiving training and support. Candidate should be in-state for remote work and possess strong communication skills.