Remote Clinic Scheduler – Efficient Appointment Coordinator

Vail Health Hospital; Tennessee; Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave

Housing programs

Childcare reimbursement

Medical, dental, vision benefits

Tuition assistance

Job summary

Vail Health is seeking a Clinic Scheduler to manage incoming calls, coordinate patient appointments, and communicate scheduling procedures. You will work with providers and patients to ensure accurate demographics and insurance details while maintaining HIPAA compliance and a patient-centered approach.

Experience in a medical office and familiarity with EHR scheduling systems are preferred. This role emphasizes timely communication and professional service in a care-focused environment in

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Answer incoming calls and schedule patient appointments.
• Coordinate scheduling with providers, locations, and payers.
• Gather accurate patient demographics and insurance information.
• Process electronic requests via drop boxes and patient portals.
• Maintain HIPAA-compliant practices and support a Just Culture.

Skills

Medical terminology

HIPAA compliance

Administrative support

EHR scheduling software

Tools

EHR software

Job description

Vail Health is seeking a Clinic Scheduler to manage incoming calls, coordinate patient appointments, and communicate scheduling procedures. You will work with providers and patients to ensure accurate demographics and insurance details while maintaining HIPAA compliance and a patient-centered approach.

Experience in a medical office and familiarity with EHR scheduling systems are preferred. This role emphasizes timely communication and professional service in a care-focused environment in