Patient Access & Appointment Scheduler

Vail Health Hospital; Texas; Remote; USD 27,000 - 32,000; Full time

Benefits offered by this job

Competitive wages

Parental leave (4 weeks paid)

Housing programs

Childcare reimbursement

Medical benefits

Dental benefits

Vision benefits

Tuition assistance

Student loan repayment

Certification reimbursement

Annual educational funds

Paid time off

403(b) retirement plan

Life insurance

Disability insurance

Wellbeing reimbursement

Recreation discounts

Pet insurance

Job summary

Vail Health is seeking a Clinic Scheduler to join our care team. This role answers calls, fields scheduling questions, directs messages, and schedules appointments using our EHR system. You will coordinate with patients, providers and locations to ensure accurate demographics and timely scheduling.

Two years of administrative or related experience is preferred, with a background in a medical office. HIPAA compliance, strong communication skills, and attention to detail are essential for success

Qualifications

• 2 years administration or similar experience preferred.
• Previous medical office experience preferred.
• Knowledge of medical terminology, HIPAA compliance and OSHA rules and regulations preferred.

Responsibilities

• Schedules medical appointments through coordination of patients, providers, locations, payers, etc.
• Receives and initiates calls to and from patients, providers, outside provider offices, while following established scheduling procedures and protocols.
• Appropriately schedules appointments, tests and/or procedures, leveraging the electronic health record (EHR) scheduling software.
• Promptly answers incoming calls in a professional manner and scheduling of patient appointments.
• Obtains patient demographics with accuracy to include but not limited to patient address information, telephone number and insurance information from the patient.

Skills

Administrative experience

HIPAA knowledge

Medical terminology

Tools

EHR scheduling software

Job description

Vail Health is seeking a Clinic Scheduler to join our care team. This role answers calls, fields scheduling questions, directs messages, and schedules appointments using our EHR system. You will coordinate with patients, providers and locations to ensure accurate demographics and timely scheduling.

Two years of administrative or related experience is preferred, with a background in a medical office. HIPAA compliance, strong communication skills, and attention to detail are essential for success