Remote Client Success Manager - Growth & Retention

Hire Overseas; Oklahoma City (OK); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

USD payout

Paid time off

Holidays observed

Remote work

US hours

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale. You’ll drive check-ins, vet candidates, coordinate placements, and proactively resolve issues to turn clients into repeat business.

This 100% remote role requires US-hours availability and direct access to the founders in a fast-growing offshore staffing company. You’ll join a small team with high ownership, where referrals and strong client outcomes fuel growth.

Qualifications

• High critical thinking with the ability to form a clear view and apply it to outcomes.
• Full ownership mindset; own client problems until solved.
• Relevant experience in customer success, account management, staffing, or recruiting.

Responsibilities

• Be the primary post-sale contact, managing client relationships end-to-end.
• Join kickoff/check-in/escalation calls and own engagement progress.
• Run regular account check-ins and spot issues with placed contractors.
• Assist with vetting, presenting candidates, coordinating interviews, and placements.
• Grow client relationships into repeat business and referrals.

Skills

Critical thinking

Ownership mindset

CS/account mgmt experience

Written communication

Responsiveness

Growth mindset

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale. You’ll drive check-ins, vet candidates, coordinate placements, and proactively resolve issues to turn clients into repeat business.

This 100% remote role requires US-hours availability and direct access to the founders in a fast-growing offshore staffing company. You’ll join a small team with high ownership, where referrals and strong client outcomes fuel growth.