Remote Client Success Associate (EN/PT)

Gartner, Inc.; Fort Myers (FL); Hybrid; USD 53.000 - 77.000; Vollzeit

Benefits dieser Stelle

Competitive salary

generous paid time off policy

charity match program

Medical, Dental & Vision Plans

Parental Leave

Employee Assistance Program (EAP)

401K matching and more!

Zusammenfassung

Gartner, Inc. in the United States seeks a Client Success Associate to onboard clients, surface priorities, and drive adoption of Gartner services. You will build relationships from C-level executives to broader IT and business teams to ensure value beyond investment.

This role offers a collaborative, hybrid environment with remote work options and a strong focus on client satisfaction, retention and growth.

Qualifikationen

• 6+ months relevant professional and/or internship experience.
• Bachelor’s degree preferred.
• Must be bilingual (English and Portuguese).

Aufgaben

• Build, develop and manage relationships with clients across IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales to ensure success with Gartner subscription.
• Introduce Gartner services and capabilities to new clients and communicate value to decision makers.
• Facilitate client calls and engagements to surface priorities and recommend action programs.
• Collaborate with internal Gartner partners to maximize value and overcome obstacles.
• Conduct regular reviews of client book of business focusing on performance and engagement metrics.

Kenntnisse

Communication skills

Collaboration

Prioritization

Critical thinking

Influencing skills

Ausbildung

Bachelor’s degree preferred

Jobbeschreibung

Gartner, Inc. in the United States seeks a Client Success Associate to onboard clients, surface priorities, and drive adoption of Gartner services. You will build relationships from C-level executives to broader IT and business teams to ensure value beyond investment.

This role offers a collaborative, hybrid environment with remote work options and a strong focus on client satisfaction, retention and growth.